# 2021-098 Telephony Solution

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [8X8 Uk Limited](/suppliers/8x8-uk/public-sector-contract-awards)
- Award value: £691,200
- Tender value: £691,200
- Award date: 26 July 2021
- Published: 28 July 2021
- Contract start: 26 July 2021
- Contract end: 25 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f587a3d7-3163-483b-9fc9-ca9e4e006329-455647
- OCID: ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539

## Description

To provide Telephony \(Dial in / Dial Out\) to Ofgem Staff and Contact Centre \(VCC\) for Ofgem External and Internal Call Centres\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f587a3d7-3163-483b-9fc9-ca9e4e006329-455647)
