# Telephony Services

> A sourced UK public sector contract award published by London Borough of Merton.

## Key facts

- Buyer: [London Borough of Merton](/buyers/london-borough-of-merton/contract-awards)
- Supplier: [Vodaphone Ltd](/suppliers/vodaphone/public-sector-contract-awards)
- Award value: £1,558,000
- Tender value: £1,500,000
- Award date: 8 January 2018
- Published: 22 February 2018
- Contract start: 1 March 2018
- Contract end: 28 February 2023
- Stage: awarded
- Procurement category: services
- Notice ID: efce08d0-8993-49e8-88dc-4a483a9cf961-200728
- OCID: ocds-b5fd17-0e34ac40-313e-4566-9a05-59cabef67649

## Description

Replace and improve the council's current PABX system that is approaching end of support\. The replacement will assist in Merton Council's aim to become London's best council\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/efce08d0-8993-49e8-88dc-4a483a9cf961-200728)
