# National Pathways Light Model & 111 Resilience Capacity

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Tender value: £25,000,000
- Published: 24 October 2022
- Planned start: 1 February 2023
- Planned end: 31 January 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: 54e133bc-f56c-4bb1-bef9-cd046a194cd6-583512
- OCID: ocds-b5fd17-0e39882e-0229-494f-8b41-8c95d5b8849c

## Description

There continues to be significant uncertainty around expected demands on the NHS 111 service\. To meet this challenge and alleviate key times of pressures on the core NHS111 service, we intend to contract for two proposed services, which are split into Lots within the ITT: Lot A: Scalable surge capacity management of those cases that can be taken by a Service Advisor \(SA\) using current and future Pathways Light modules\. \(est\. £5 - 15m\) Lot B: National Resilience Capacity \(core NHS111 model delivered via Health Advisors and Clinicians\)\. \(est\. £5-10m\) For more information visit https://health-family\.force\.com/s/Welcome

## Related contract awards

- [Identity Access Management - Service Adoption and Enablement](/contracts/ocds-b5fd17-08ebad6c-84fb-4e62-9afd-d06d220dd3a5): NHS England
- [OutSystems licenses for MAPPTI \(AP&P\)](/contracts/ocds-b5fd17-521fbf90-6e93-4366-b3bc-47aa2efd447d): NHS England
- [Provision of national e-portfolio 26/27](/contracts/ocds-b5fd17-7e027849-39ea-4eb8-8eb0-3b38f18dcca4): NHS England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/54e133bc-f56c-4bb1-bef9-cd046a194cd6-583512)