Contract award record
Voluntary and Community Sector Mental Health Support
Notice details
- Published
- Category
- services
- Buyer region
- East of England
- Source
- View official notice
Public buyer and contract winner
Award value£375,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support.
1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.