# Voluntary and Community Sector Mental Health Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: Samaritans
- Award value: £375,000
- Tender value: £375,000
- Award date: 13 September 2022
- Published: 1 December 2023
- Contract start: 14 September 2022
- Contract end: 13 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 5c3b1544-a622-4ed3-93b8-bf2b0dedb83f-698873
- OCID: ocds-b5fd17-0f0ed4fc-81e3-472b-a54c-d004e24eeebc

## Description

HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support\. 1\) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours\. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5c3b1544-a622-4ed3-93b8-bf2b0dedb83f-698873)