# HMPPS Offenders Families Helpline Service 2018 - 21

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Contract winner: Prison Advice and Care Trust
- Award value: £369,756
- Tender value: £369,756
- Award date: 11 June 2018
- Published: 7 February 2024
- Contract start: 1 August 2018
- Contract end: 31 July 2021
- Stage: awarded
- Procurement category: services
- Notice ID: b2ecce15-e30e-4097-8416-28a9745cd8fb-721092
- OCID: ocds-b5fd17-0f8ebf7e-8ab3-4227-9391-c0b79717f8c7

## Description

Contract for the provision of HMPPS Offenders Families' Helpline Service, to run for a three \(3\) year period from 01\.08\.2018 to 31/07/2021 with the option to extend for a further twelve \(12\) months to 31/07/2022\. The Offenders Families' Helpline Service is designed to offer but is not limited to: - Practical information and support on all aspects of the criminal justice system including access to advice and information - How to organise and cope with a prison visit - Clarification of how a prison works - Information on benefits and financial help etc - Emotional support - How to cope with stress - How to cope with disruption to family life - Help with parenting and relationship issues - How to cope with imprisonment

## Related contract awards

- [Award of a call off contract under the Prison Education Dynamic Purchasing System for CSCS Card provision for prisoners at HMP Winchester](/contracts/ocds-b5fd17-d00d04f8-0972-4bcb-957e-f697e80d8e26): Ministry of Justice
- [Award of a call off contract under the Prison Education Dynamic Purchasing System for the provision of Pizzeria and Life Skills for prisoners at HMP Wandsworth](/contracts/ocds-b5fd17-2d1aa747-a550-462b-a227-69ebe905d722): Ministry of Justice
- [Risk Issues and Opportunities Tool \(RIO 2026\)](/contracts/ocds-b5fd17-49ad1885-c8e1-491f-9572-98b05b29a355): Ministry of Justice
- [Provison of Prisoner, Family & Significant Others support services HMP Onley](/contracts/ocds-b5fd17-93080a28-6729-4458-96c1-65b56ecfee8d): Ministry of Justice\.

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b2ecce15-e30e-4097-8416-28a9745cd8fb-721092)