# Award Contract: Contact Centre Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Charity Commission For England And Wales](/buyers/the-charity-commission-for-england-and-wales/contract-awards)
- Contract winner: [Serco](/contract-winners/serco/public-sector-contract-awards)
- Award value: £42,000
- Tender value: £42,000
- Award date: 8 March 2021
- Published: 19 April 2021
- Contract start: 17 March 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 926c75f2-0d92-42c7-ae09-7b8090a9e412-429419
- OCID: ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad

## Description

Contract awarded via CCS Contact Centre Framework for a supplier to contact aprox 20,000 Charities who have not completed their annual return\. The initial project will be completed by 31st March 2021 and further work maybe requested during the contract term\.

## Related contract awards

- [Occupational Health &amp; Wellbeing Services](/contracts/ocds-b5fd17-e031ccfa-4338-4377-9a23-100bbb453328): The Charity Commission For England And Wales
- [Supply of IT Hardware](/contracts/ocds-b5fd17-461b2d7f-6f72-41d7-9d77-d3ea967c0350): The Charity Commission For England And Wales
- [AI Specialist](/contracts/ocds-b5fd17-3c1de025-088c-4839-9f2b-64db68063759): The Charity Commission For England And Wales
- [Restart Scheme \(Updated\)](/contracts/ocds-b5fd17-2fc6028d-0b59-4e0d-9f6d-d0ee4540c454): Department For Work and Pensions
- [712797450-Boats In-Service Support 26 LOT 7-Army-CF-Transparency](/contracts/ocds-b5fd17-f4823778-d3e0-4617-bc7f-e7cc94fd8ea2): Ministry of Defence
- [L4 Bursary Pilot for Delivery of L4 Diploma in School Business Management \(con\_30914\)](/contracts/ocds-b5fd17-2219782c-0c8e-414e-81c4-fc2494618143): Department for Education

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/926c75f2-0d92-42c7-ae09-7b8090a9e412-429419)
