# Updating our understanding of Customer Who Need Extra Help and Voluntary Community Sector Organisations

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [IFF Research Ltd](/contract-winners/iff-research/public-sector-contract-awards)
- Award value: £50,000
- Tender value: £50,000
- Award date: 14 March 2022
- Published: 2 December 2022
- Contract start: 14 March 2022
- Contract end: 14 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: d8a330e4-7b33-44e8-bc88-9f6d3e8153eb-595784
- OCID: ocds-b5fd17-10107518-1fdb-4753-81d2-a25e50f44f50

## Description

HM Revenue &amp; Customs \(HMRC\) requires a supplier from the Research Marketplace agreement \(RM6126\) to undertake research aimed at updating our understanding of Customers Who Need Extra Help \(CWNEH\) and how they access support through Voluntary and Community Sector Organisations and HMRC Extra Support Services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d8a330e4-7b33-44e8-bc88-9f6d3e8153eb-595784)
