# eCase Correspondence Complaints case management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Fivium Limited](/contract-winners/fivium/public-sector-contract-awards)
- Award value: £403,384
- Tender value: £403,384
- Award date: 9 March 2018
- Published: 27 March 2018
- Contract start: 12 March 2018
- Contract end: 11 March 2020
- Stage: awarded
- Procurement category: goods
- Notice ID: e6fe9cf5-86c6-4d63-81d1-fc4b502ec7fc-207731
- OCID: ocds-b5fd17-10321a20-bf22-493f-8300-b64a82d740ae

## Description

eCase is a flexible and secure case management system designed specifically for Public Sector\. The service enables a single platform for management of Freedom of Information \(FOI\), SARs, Ministerial Correspondence \(MC\), Parliamentary Questions \(PQ\), Letters, Complaints, Court Orders, and Investigations\.

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [Workplace Services - Security Guarding](/contracts/ocds-b5fd17-dbf08388-854d-42f1-8044-b1023c5d750e): Department For Work and Pensions
- [Provision and Support of a Correspondence Case Management System](/contracts/ocds-b5fd17-c59bb221-9234-4e3d-bdd3-828be4979cb9): HM TREASURY
- [eCase - Case Management System](/contracts/ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609): The British Broadcasting Corporation \(BBC\)
- [Case Management System](/contracts/ocds-b5fd17-d0897287-ff5a-41f3-80b1-b4c88a908c3e): Herefordshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e6fe9cf5-86c6-4d63-81d1-fc4b502ec7fc-207731)