# Text Severity

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Contract winner: [QUEEN MARY UNIVERSITY OF LONDON](/contract-winners/queen-mary-university-of-london/public-sector-contract-awards)
- Award value: £24,164
- Tender value: £24,164
- Award date: 5 February 2018
- Published: 28 March 2018
- Contract start: 5 March 2018
- Contract end: 31 May 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 1fc92e8c-e458-41cc-a90a-879e5ffca349-208054
- OCID: ocds-b5fd17-10766e8f-d5bd-40a3-bfc0-6aca6422570b

## Description

The CQC require an automatic tool to analyse large numbers of online patient comments and detect significant negative changes in care quality\. This poses challenges which distinguish it from standard text mining problems, including: 1\. A highly unbalanced dataset: cases of interest will make up only a very small percentage of the data \(c\.0\.5%\); 2\. A variable domain: the tool must cope with comments from a range of online sources, and be adaptable to social media in future; 3\. A sensitive use case: the desired characteristics of the output \(in particular, whether it is more important to avoid false positives or false negatives\) will depend on how it is used\.

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- [Economist Level 7 Apprenticeship ST0796](/contracts/ocds-b5fd17-6dcc9d12-9cb9-40fb-9272-8ed5ad73de85): Department for Work and Pensions
- [Level 7 Senior Professional Economist apprenticeship](/contracts/ocds-b5fd17-814ab2c2-3acb-4115-995d-7628b5c6fc3d): Department for Business and Trade

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1fc92e8c-e458-41cc-a90a-879e5ffca349-208054)