Vaccination Programme - Research and Service Design

The team was established to support the Covid-19 vaccinations programme. As a vaccine is in development, service design and digital development need to commence to ensure as many residents of the UK as possible can receive it - in order based on a variety of factors like occupation, age, and vulnerability. For this to happen in a way that is easy for the user and cost-effective for the provider, the processes and communications will need to be clear and developed with understanding of user needs. The objectives of the team are to: Provide design and research expertise in the components required to deliver a successful mass vaccinations service. Enable timely and accurate capture of vaccinations data (info of people who have been vaccinated)