# Mystery Shopper

> A sourced UK public sector contract award published by HS2.

## Key facts

- Buyer: [HS2](/buyers/hs2/contract-awards)
- Supplier: E\.S\.A \(Market Research\) Limited
- Award value: £39,440
- Tender value: £39,440
- Award date: 16 December 2022
- Published: 26 January 2023
- Contract start: 24 January 2023
- Contract end: 23 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 13ad4909-8246-4ac7-8c4f-9d1586776997-609101
- OCID: ocds-b5fd17-10df6129-9524-4728-9033-84a663279a61

## Description

Contract Award Notice for the provision of a Mystery Shopping service, which provides mystery shopping of community engagement activities delivered by both HS2 Ltd and its Contractors\. The service will provide assessment of the delivery of community engagement activities and interactions of HS2 Ltd and contractor staff with members of the public, and will provide analysis to help improve engagement\. This contract was awarded under Crown Commercial Services \(CCS\) Research and Insights Dynamic Purchasing System \(RM6126\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/13ad4909-8246-4ac7-8c4f-9d1586776997-609101)