# User Experience of Healthcare

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Opencast Software Europe Limited](/suppliers/opencast-software-europe/public-sector-contract-awards)
- Award value: £39,450
- Tender value: £39,450
- Award date: 13 October 2023
- Published: 22 February 2024
- Contract start: 16 October 2023
- Contract end: 15 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 3e8104a6-a6b1-4f1f-a287-f4a1c3db7daf-725754
- OCID: ocds-b5fd17-10ef0bdc-1913-418c-93b8-48f5e14642c1

## Description

Provision of an independent and comprehensive review of the UX, features and functionality enabled across 10 healthcare apps and provide key insights and recommendations for the NHS to consider for future enhancements to the NHS app\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3e8104a6-a6b1-4f1f-a287-f4a1c3db7daf-725754)
