# Provision of Complaints System for Royal Borough of Kingston

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Royal Borough of Kingston upon Thames](/buyers/the-royal-borough-of-kingston-upon-thames/contract-awards)
- Contract winner: Digital Interactive Limited
- Award value: £100,000
- Tender value: £100,000
- Award date: 2 June 2026
- Published: 3 July 2026
- Contract start: 8 June 2026
- Contract end: 7 June 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 0d15ecb0-a18c-4caa-9269-15ff23a5756b-904688
- OCID: ocds-b5fd17-111f9fc1-b1cc-48cc-b50b-debc05adb575

## Description

Provision of Complaint System for Royal Borough of Kingston and its authorised entities \(including London Borough of Sutton\)

## Related contract awards

- [Provision of Core infrastructure products and services](/contracts/ocds-b5fd17-b848354f-83e0-4d1b-8f6b-9c467edb9fda): The Royal Borough of Kingston upon Thames
- [Portal for HR Professional advice, policies, practises and forms](/contracts/ocds-b5fd17-40cd6709-4ce6-4ac4-bb2e-e3b77121c9a5): The Royal Borough of Kingston upon Thames
- [External Employers Agent and Cost Consultant \[RIBA 3-7\] Villiers Road](/contracts/ocds-b5fd17-586e5869-67dc-47b6-8961-e4e5f91d8c58): The Royal Borough of Kingston upon Thames
- [P5822 Case Management Software](/contracts/ocds-b5fd17-b1f495f1-18d4-45a4-89e8-d9ad928b96fd): High Peak Borough Council & Staffordshire Moorlands District Council
- [Online cloud based solution for customer query management](/contracts/ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70): West Sussex County Council
- [Information Request Management System, Support & Maintenance](/contracts/ocds-b5fd17-3d7a3112-169e-4e09-88f9-6de7a54b6025): Northumbria Police

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0d15ecb0-a18c-4caa-9269-15ff23a5756b-904688)