# INTERIM PROJECT LEAD TO REVIEW CUSTOMER CONTACT SYSTEMS AND PROCESSES

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Southend-on-sea Borough Council](/buyers/southend-on-sea-borough-council/contract-awards)
- Tender value: £15,000
- Published: 27 March 2017
- Planned start: 25 April 2017
- Planned end: 24 May 2017
- Stage: open_tender
- Procurement category: services
- Notice ID: c6acaf27-57f0-4819-bc09-f18bb8eff34f-138084
- OCID: ocds-b5fd17-11e8d6a2-0b5d-4ea0-814c-ab1e1d6cafaf

## Description

The Council would like to appoint an Interim Project Lead to review the following: Review and understand the Gandlake solution, \(what works well, what does not work well, what do we want the new solution to do, what impact and how does universal credit fit in\)\. Review our existing systems and subsequent contracts to ascertain what we have already purchased and whether these be further maximised to see if we are utilising them to their full potential\. Please register free of charge to our e-tendering system to view the ITT and submit your response\. https://procontract\.due-north\.com Contract ID on ProContract is DN252911 Failure to register on the above will result in you not being able to take place in this bid\.

## Related contract awards

- [Prj 1949 - Civic Centre Floor 7 LED Replacement of Light Fittings \(Call-Off from TC-14 framework\)](/contracts/ocds-b5fd17-e17d39ff-ae7d-4e18-832d-9d5197ec7175): Southend-on-sea Borough Council
- [Provision of an eSourcing and Contract Management system via CSS RM1557\.14 G-Cloud Framework \(Lot 2: Cloud Software\)](/contracts/ocds-b5fd17-b2986fb6-0b8d-4c88-bd2c-2e2f0fdd5038): Southend-on-sea Borough Council
- [The Continuation of Pre-Construction Activities and the Provision of Early Works - Leigh Port Regeneration via SCAPE Civil Engineering Generation 3 Framework](/contracts/ocds-b5fd17-88197e76-81dd-4643-92cd-e085510e3238): Southend-on-sea Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c6acaf27-57f0-4819-bc09-f18bb8eff34f-138084)