# Arcus Licences for Customer Portal and CRM

> A sourced UK public sector contract award published by St Albans City & District.

## Key facts

- Buyer: [St Albans City & District](/buyers/st-albans-city-district/contract-awards)
- Supplier: [Arcus Global Limited](/suppliers/arcus-global/public-sector-contract-awards)
- Award value: £445,192
- Tender value: £445,192
- Award date: 15 February 2023
- Published: 1 March 2023
- Contract start: 15 February 2023
- Contract end: 14 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: b3f212b4-c14b-4108-afd0-fecaa95805e6-619929
- OCID: ocds-b5fd17-120ac9af-d27f-4e66-ae07-950f2ffa0fb6

## Description

The council also relies on support and maintenance services from Arcus for Digital Services Hub, Staff Hub, Local Government CRM, Arcus Government Pack and Integrations\. This includes important end of year processes for HR and garden waste and Gazetteer Managed Service which ensures the address database in the Arcus platform is updated via updates from the council's Local Land and Property Gazetteer\.

## Related contract awards

- [Jubilee Square Broadfields Legal Services](/contracts/ocds-b5fd17-5a38fa6e-7e88-4831-8002-fe9c90ee2dc1) — St Albans City & District
- [Jubilee Square - FBH Commercial - Ground and First Floor Fabric Works](/contracts/ocds-b5fd17-6e7f6aef-f387-475f-8db2-a330c44b2145) — St Albans City & District
- [Water, Wastewater and Ancillary Services for the Operational Estate](/contracts/ocds-b5fd17-6122989d-a4b6-4b53-b72e-50bb582c3208) — St Albans City & District
- [Microsoft Licencing Renewal](/contracts/ocds-b5fd17-ca9034d7-14ad-49c6-8d42-dc42fc3b64be) — St Albans City & District
- [Planning System Replacement](/contracts/ocds-b5fd17-64c50d79-c91f-4ef2-9ba2-b4972557c0a1) — Enfield Council
- [Appointment of a Supplier for the Provision of a Planning and Building Control IT system](/contracts/ocds-b5fd17-e5c7e082-c864-40e1-a7b8-1c0ee6c4f44a) — Epping Forest District Council
- [TC 806 Planning, Land Charges Address Management & Building Control](/contracts/ocds-b5fd17-f57d976d-0485-4177-88cb-28f1f439602c) — Manchester City Council
- [Data Management System replacement](/contracts/ocds-b5fd17-232297e4-d96a-4531-9591-c1f70d2a7f69) — Leicestershire County Council
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b3f212b4-c14b-4108-afd0-fecaa95805e6-619929)