# Remote or Rapid Video Response

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [British Transport Police](/buyers/british-transport-police/contract-awards)
- Contract winner: [Phoenix Software Limited](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £43,260
- Tender value: £43,260
- Award date: 27 March 2024
- Published: 4 April 2024
- Contract start: 28 March 2024
- Contract end: 27 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 5aad4495-6862-49d1-96c4-8af7f2c95f8e-738024
- OCID: ocds-b5fd17-128aec55-bfc7-4f5d-80fa-2db6f9dc4f52

## Description

Instant Consultations \(RVR\) & Instant-On-Scene Multi-participant video consultations allowing Police to video calls with victims & witnesses on any smart device without requiring an app\. Deployed across the majority of UK Police forces as the 'Gold standard' platform for virtual response to domestic abuse incidents\.

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- [Renew 24 Hour Security Operations Centre \(SOC\) and Cyber Monitoring Service](/contracts/ocds-b5fd17-a09e4005-0fee-4442-8da8-492b9553a524): TORBAY COUNCIL
- [Further Competition RM6098 Tepas 2 Lot 3 - Microsoft Licensing](/contracts/ocds-b5fd17-1077d209-9c04-4187-87e3-40bc80e356b1): Rotherham Doncaster and South Humber NHS Foundation Trust
- [Microsoft Enterprise subscription agreement](/contracts/ocds-b5fd17-040b2294-34db-4a32-bf2a-ddec878107ca): Ipswich Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5aad4495-6862-49d1-96c4-8af7f2c95f8e-738024)