# Personal Assistant Register Software

> A sourced UK public sector contract award published by Norfolk County Council.

## Key facts

- Buyer: [Norfolk County Council](/buyers/norfolk-county-council/contract-awards)
- Published: 21 February 2025
- Contract start: 3 November 2025
- Contract end: 2 November 2028
- Stage: open_tender
- Procurement category: goods
- Notice ID: c43124eb-44cc-4edf-80ce-37a40239b434-829367
- OCID: ocds-b5fd17-12950eff-b3c2-4a2b-9042-f5384b15f7c1

## Description

The Direct Payment Support Service \(DPSS\) provides support to individual employers who receive funds \(direct payments\) from the council to support care services\. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants\. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff\. DPSS is looking for a new PA Register software that can provide the following benefits: • Improve the recruitment process efficiency and reporting\. • Ensure compliance with the UK Employment law and discrimination laws\. • Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication\. • Reduce the operational costs and risks associated with the recruitment of PA's\. • Support the growth and development of the DPSS and its services\. Additional information: This procurement will be managed electronically via the Council\`s e-procurement system\. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost\.co\.uk/norfolkcc\. Full instructions for registration and use of the system can be found at https://in-tendhost\.co\.uk/norfolkcc/aspx/BuyerProfiles\. Once registered you will be able to see the procurement project under the \`tenders\` section and \`express an interest\` to view the documentation\. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning \+44 8442728810 or e-mailing support@in-tend\.co\.uk\. Is a Recurrent Procurement Type? : No

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c43124eb-44cc-4edf-80ce-37a40239b434-829367)