# Customer Relationship Management System and Website Development and Support

> A sourced UK public sector contract award published by GWE Business West Ltd.

## Key facts

- Buyer: [GWE Business West Ltd](/buyers/gwe-business-west-ltd/contract-awards)
- Supplier: Clearcourse \(Trading Name, Felinesoft\)
- Award value: £423,000
- Tender value: £423,000
- Award date: 18 February 2022
- Published: 4 August 2022
- Contract start: 15 July 2022
- Contract end: 15 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 348a72ef-41ee-44b3-80f3-e1711d335456-560847
- OCID: ocds-b5fd17-13539883-9203-4d7a-93cd-f0be60ebc270

## Description

GWE Business West Ltd \(Business West\) is seeking to appoint a provider or providers that can develop and provide ongoing support for a Customer Relationship Management System \(CRM\) and Website\. Proposals are welcome using the Open Procedure as defined in the Public Contracts Regulations 2015\. Business West intends to award any Contract based on the most economically advantageous tender \(MEAT\)\. Business West will not be bound to accept the lowest price of any tender submitted, as it will be looking to ensure the correct balance between quality and price\. The contract\(s\) will be awarded for a period of three years initially commencing 1st January 2022\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/348a72ef-41ee-44b3-80f3-e1711d335456-560847)
