# Incommunities - Out of Hours Responsive Repairs Call Handling Service

> A sourced UK public sector contract award published by Procurement For Housing.

## Key facts

- Buyer: [Procurement For Housing](/buyers/procurement-for-housing/contract-awards)
- Tender value: £320,000
- Published: 14 November 2023
- Contract start: 1 March 2024
- Contract end: 28 February 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 897e3615-e60b-4daf-b4dc-911ab820e01e-698113
- OCID: ocds-b5fd17-139a3767-4081-4d1f-93f6-738799b9fd67

## Description

Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities\. Full details related to the scope of services to be procured are included within Document B - Tender Requirements and Specification\. It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions - The contracts value stated are inclusive of full track term and contract extensions\.

## Related contract awards

- [Redditch Borough Council - Glazing and associated products Tender - AWARD](/contracts/ocds-b5fd17-f49d55e6-45f0-47c6-a6de-df130d3bf875) — Procurement For Housing
- [Ability Housing Association - Internal Audit Tender - AWARD](/contracts/ocds-b5fd17-eac087f3-41c8-4bdd-bcd0-1d508353b64d) — Procurement For Housing
- [MMC Category 2: Panelised Housing Solutions](/contracts/ocds-b5fd17-f4b3a6b1-8a93-4f41-9457-64193496a42b) — Procurement For Housing
- [Supply of Specialist Materials \(EWNI\) Dynamic Purchasing System](/contracts/ocds-b5fd17-77a84836-9ca8-4ff6-918b-8e01557660fe) — Procurement For Housing
- [CA18403 - RFQ 2026/32 - PR Agent for DTFF Celebration Event](/contracts/ocds-b5fd17-43500f58-5984-435e-b88e-d5c666c4a1d0) — Newry, Mourne and Down District Council \(NMD\)
- [CA18401 - Window Cleaning Service](/contracts/ocds-b5fd17-a29e7d85-6554-4629-8e0a-ff538be8e403) — Bedford College
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c1d5515f-71f4-45a8-934e-920b3ab34f60) — East Sussex County Council
- [Opportunity: UK-Wide Minibus Driver Training Services](/contracts/ocds-b5fd17-747bd7ee-d5ba-460e-9384-3bb080c67b49) — The Salvation Army
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket &amp; Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement &amp; Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/897e3615-e60b-4daf-b4dc-911ab820e01e-698113)
