# Customer Insight Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Alliance Homes](/buyers/alliance-homes/contract-awards)
- Tender value: £1,220,000
- Published: 23 May 2019
- Planned start: 10 September 2019
- Planned end: 9 September 2021
- Stage: open_tender
- Procurement category: services
- Notice ID: f047bbc3-861e-49ca-93af-76a2832a784a-291247
- OCID: ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e

## Description

This procurement is for the provision of Customer Insight Services\. It is intended to place a resulting contract with one service provider for a period of two years with the possibility of two extensions each for a period of two years\. It is anticipated that the value of any resulting contract will be between 260,000 GBP and 1,220,000 GBP \(ex VAT\)\. This procurement is being undertaken using the Open Procedure of The Public Contracts Regulations 2015\. NSAH \(Alliance Homes\) Ltd, trading as Alliance Homes is the parent company of the Alliance Homes Group which comprises of: Alliance Homes \(Ventures\) Ltd, Alliance Living Care Ltd, Alliance Homes Rented Ltd, Alliance Homes Sales Ltd and Alliance Homes Partnerships Ltd\. Any current or future member of the current Alliance Homes group of companies or any of its partnering organisations may contract through this procurement\. Additional information: The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost\.co\.uk/alliancehomes/aspx/Home Tenders or requests to participate must be submitted electronically via: https://in-tendhost\.co\.uk/alliancehomes/aspx/Home\. Is a Recurrent Procurement Type? : No

## Related contract awards

- [Contact Centre Telephony Solution \(662-AHL\) - AWARD](/contracts/ocds-b5fd17-eba7b454-86ea-49d5-8129-de12e24270e4): Alliance Homes
- [Drainage Works \(657-AHL\) - AWARD](/contracts/ocds-b5fd17-471229ac-bb55-4b8a-9056-0d688e5a5e64): Alliance Homes
- [Maintenance of Stair Lifts, Step Lifts, Through Lifts and Lifting Hoists \(660-AHL\) - AWARD](/contracts/ocds-b5fd17-27d6d19a-1d79-405d-a646-5f88dcc1eae7): Alliance Homes

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f047bbc3-861e-49ca-93af-76a2832a784a-291247)