# MLCSU Service Desk Digital Telephony

> A sourced UK public sector contract award published by Midlands &amp; Lancashire C S U.

## Key facts

- Buyer: Midlands &amp; Lancashire C S U
- Supplier: [Digital Space Cloud Services Ltd](/suppliers/digital-space-cloud-services/public-sector-contract-awards)
- Award value: £74,852
- Tender value: £74,852
- Award date: 29 December 2023
- Published: 15 April 2024
- Contract start: 24 January 2024
- Contract end: 31 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 0878c0f0-9e28-4306-9888-b1f726ed2963-740888
- OCID: ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc

## Description

Contract for Service Desk Digital Telephony - Contract reference Digital Space-SD002 --- Platform service ID number 559303613611566 - Digital Space Amazon Connect Administrative Extensions

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0878c0f0-9e28-4306-9888-b1f726ed2963-740888)
