# Tender for the provision of Telephony Services

> A sourced UK public sector contract award published by Housing 21.

## Key facts

- Buyer: [Housing 21](/buyers/housing-21/contract-awards)
- Tender value: £650,000
- Published: 24 November 2021
- Contract start: 1 April 2022
- Contract end: 31 March 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: ba9a0396-7022-4d77-b592-d2ca73b2935f-488316
- OCID: ocds-b5fd17-14d252dc-e2ca-4055-a25c-907ae95baca0

## Description

Changes in working practice within Housing 21, including the devolved model, increased mobile working, flexible working and working from home have meant that the existing infrastructure and services provided by Housing 21 are no longer fit for purpose to meet the organisations current and future needs\. These changes have been accelerated considerably since the effect of COVID19 which has seen a huge shift in remote working requirements\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ba9a0396-7022-4d77-b592-d2ca73b2935f-488316)