# Information Technology Service Management\(ITSM\)

> A sourced UK public-sector contract award published by Surrey and Boarders Partnership NHS Foundation Trust.

## Key facts

- Public buyer: [Surrey and Boarders Partnership NHS Foundation Trust](/buyers/surrey-and-boarders-partnership-nhs-foundation-trust/contract-awards)
- Contract winner: [Freshworks Inc\.](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £56,376
- Tender value: £56,376
- Award date: 6 March 2024
- Published: 22 March 2024
- Contract start: 31 March 2024
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: a3b972b8-7d85-489c-81a5-f043bee9fc35-734367
- OCID: ocds-b5fd17-14ea297e-e86f-4650-8436-dc611e2f9b88

## Description

Freshworks Employee Engagement Suite \(EES\) - ITSM Service Desk Software

## Related contract awards

- [Gatton Place Chiller Replacement](/contracts/ocds-b5fd17-d972b91e-13dd-44bb-89f8-d23ff0e7fe84): Surrey and Boarders Partnership NHS Foundation Trust
- [Asbestos Management](/contracts/ocds-b5fd17-04ae5462-a6b7-416a-bd99-dac642572c23): Surrey and Boarders Partnership NHS Foundation Trust
- [SABP Project Management Support](/contracts/ocds-b5fd17-73b8204f-287d-45c8-ba66-29b8dd0271e3): Surrey and Boarders Partnership NHS Foundation Trust
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a3b972b8-7d85-489c-81a5-f043bee9fc35-734367)