# Case Management System

> A sourced UK public sector contract award published by Transport For Greater Manchester.

## Key facts

- Buyer: [Transport For Greater Manchester](/buyers/transport-for-greater-manchester/contract-awards)
- Supplier: [IKEN Business Limited](/suppliers/iken-business/public-sector-contract-awards)
- Award value: £96,900
- Tender value: £96,900
- Award date: 8 September 2023
- Published: 14 September 2023
- Contract start: 8 September 2023
- Contract end: 7 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 08a0ae0c-6b44-4aad-8acd-d4697f14f7df-680552
- OCID: ocds-b5fd17-15703a83-ee81-46c5-9eaf-d96a7c1e3f7f

## Description

Case management system for the efficient management, reporting and achieving of files\. Ability to provide the following services - • Case document management • Integrated workflow • Intelligent reporting and analysis • Advanced document bundling integration • Integrated real-time and retrospective time recording • Diary and task management • Support desk • Account Management • Disaster Recovery and Business Continuity • Onboarding and Training Call-Off Contract from the G-Cloud 13 Framework Agreement\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08a0ae0c-6b44-4aad-8acd-d4697f14f7df-680552)