# Voice Activated Directory

> A sourced UK public-sector contract award published by 7 Forces Procurement.

## Key facts

- Public buyer: 7 Forces Procurement
- Contract winner: [NETCALL TECHNOLOGY LIMITED](/contract-winners/netcall-technology/public-sector-contract-awards)
- Award value: £50,696
- Tender value: £50,696
- Award date: 28 September 2021
- Published: 19 October 2021
- Contract start: 29 September 2021
- Contract end: 28 September 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: ca1adf27-2e77-454c-9a47-24e772e24356-478084
- OCID: ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0

## Description

Voice Activated Directory\. ACD/IVR solution that is used extensively across Kent & Essex Police\. The system is a multi-function voice application server, it uses a common directory, it's features are delivered via licensed modules\.

## Related contract awards

- [ISDN/Onebill services](/contracts/ocds-b5fd17-d7ca5689-ee44-4060-a3e7-0cac00de9d0c): 7 Forces Procurement
- [Communications Analysis Software](/contracts/ocds-b5fd17-aa2f87e5-c61d-4101-87e1-a8c8281e00ae): 7 Forces Procurement
- [Police Telephone System Maintenance Renewal](/contracts/ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d): 7 Forces Procurement
- [Patient Appointment Reminder and Notification Software Licences](/contracts/ocds-b5fd17-35674dd2-0896-4a3e-816e-f546c69abf09): West Suffolk NHS Foundation Trust
- [Netcall Services](/contracts/ocds-b5fd17-26ed0994-af62-4fe0-a44b-3b892e135f9a): County Durham and Darlington NHS Foundation Trust
- [Automated Switchboard & Voicemail Services Renewal](/contracts/ocds-b5fd17-191c5081-b0e3-40c4-af00-b0f0a7eab097): York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356-478084)