# Contract for PCI Secure Telephone Payments Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [GATESHEAD COUNCIL](/buyers/gateshead-council/contract-awards)
- Contract winner: NOT AWARDED TO SUPPLIER
- Award value: £0
- Tender value: £180,000
- Award date: 30 April 2021
- Published: 13 May 2021
- Contract start: 1 May 2021
- Contract end: 1 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: eeec7142-c0e6-4133-bcc3-5b2fa7657ee2-435931
- OCID: ocds-b5fd17-16508255-fa0c-4239-b09d-04b456c0938d

## Description

Gateshead Council \(the Council\) provides paid for services to the citizens of Gateshead\. As a result, the Council has set up several payment channels for its customers\. Some of these channels allow payment to be made by credit or debit cards\. Any such card payments must comply with Payment Card Industry \(PCi\) standards\. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements\. However, payments taken over the phone remain an area of potential risk\. The Council is therefore seeking a solution which will allow employees and Customer Service Agents to take customer not present \(MOTO\) payments over the phone whilst descoping remaining PCi requirements\. Go to www\.nepo\.org to access the tender documents\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eeec7142-c0e6-4133-bcc3-5b2fa7657ee2-435931)