# Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract

> A sourced UK public sector contract award published by Freebridge Community Housing Limited.

## Key facts

- Buyer: [Freebridge Community Housing Limited](/buyers/freebridge-community-housing-limited/contract-awards)
- Supplier: [Medequip Assistive Technology Limited](/suppliers/medequip-assistive-technology/public-sector-contract-awards)
- Award value: £140,082
- Tender value: £140,082
- Award date: 6 August 2020
- Published: 10 August 2020
- Contract start: 7 August 2020
- Contract end: 6 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: e3b7ffe7-94f5-4c6a-affa-f0bffdeef14a-374950
- OCID: ocds-b5fd17-167541f3-adf4-4be0-abfa-4d19143d3b2e

## Description

At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract and require a provider to management and maintain the service outside of our normal operation hours\. We currently have 17 Sheltered Scheme sites with approx\. 650 residents using our Telecare Alarm service, approx\. 700 alarm connections and approx\. 8,600 residents across all stock relying on the out of hours call service\. All of our Telecare Alarm equipment is manufactured by 'Tynetec' operating on an Open Protocol

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e3b7ffe7-94f5-4c6a-affa-f0bffdeef14a-374950)