# R5007 Welfare Processing Resilience Framework

> A sourced UK public sector contract award published by Tower Hamlets.

## Key facts

- Buyer: [Tower Hamlets](/buyers/tower-hamlets/contract-awards)
- Supplier: [NORTHGATE PUBLIC SERVICES \(UK\) LIMITED](/suppliers/northgate-public-services-uk/public-sector-contract-awards)
- Award value: £16,000,000
- Tender value: £16,000,000
- Award date: 14 August 2017
- Published: 3 July 2018
- Contract start: 28 August 2017
- Contract end: 27 August 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 1901bcf6-96a5-4bd0-b8ab-319fc3ac1447-226005
- OCID: ocds-b5fd17-16a6b055-0566-4614-99d5-bc9802718d1e

## Description

A Framework for the provision of remote processing support services to complete Housing and Council Tax Reduction claims when employed Council staff are at capacity\.The London Borough of Tower Hamlets undertakes this procurement on behalf of itself, and with the expressed interest for future admission, as necessary by each of the named London Borough Councils as follows: London Borough of Brent London Borough of Hackney London Borough of Lambeth London borough of Sutton Royal Borough of Greenwich London Borough of Waltham Forest Medway Council London Borough of Harrow

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1901bcf6-96a5-4bd0-b8ab-319fc3ac1447-226005)