# Provision of Customer Centre as a Service

> A sourced UK public sector contract award published by NHS PROPERTY SERVICES LIMITED.

## Key facts

- Buyer: [NHS PROPERTY SERVICES LIMITED](/buyers/nhs-property-services-limited/contract-awards)
- Supplier: [Charterhouse Voice &amp; Data Ltd](/suppliers/charterhouse-voice-data/public-sector-contract-awards)
- Award value: £532,109
- Tender value: £532,109
- Award date: 17 October 2025
- Published: 20 October 2025
- Contract start: 26 October 2025
- Contract end: 25 October 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 0139511e-0ec3-42af-88b6-739a3a399ebc-868863
- OCID: ocds-b5fd17-16b0e06d-5d03-4c15-8048-2cecff1d370f

## Description

Provision of Customer Centre as a Service

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0139511e-0ec3-42af-88b6-739a3a399ebc-868863)
