# Amazon Connect Telephony - SBS25-009

> A sourced UK public sector contract award published by NHS North of England Commissioning Support Unit \(hosted by NHS England\).

## Key facts

- Buyer: [NHS North of England Commissioning Support Unit \(hosted by NHS England\)](/buyers/nhs-north-of-england-commissioning-support-unit-hosted-by-nhs-england/contract-awards)
- Supplier: [AMAZON WEB SERVICES EMEA SARL UK BRANCH](/suppliers/amazon-web-services-emea-sarl-uk-branch/public-sector-contract-awards)
- Award value: £31,000
- Tender value: £31,000
- Award date: 30 July 2025
- Published: 1 August 2025
- Contract start: 1 August 2025
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 25f000b7-0967-4e8e-9f51-6729205c37a0-857218
- OCID: ocds-b5fd17-16da7e75-71da-4265-8ba4-dafb14b1bdce

## Description

NHS North of England Care System Support \(NECS\) has a requirement for a cloud-based telephony provision\. The solution must leverage Amazon Connect to deliver a comprehensive, scalable, and reliable telephony service which aligns with the wider CSU platform in-use\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/25f000b7-0967-4e8e-9f51-6729205c37a0-857218)