# Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Shared Business Services](/buyers/nhs-shared-business-services/contract-awards)
- Tender value: £90,000
- Published: 16 January 2019
- Planned start: 28 January 2019
- Planned end: 27 January 2021
- Stage: open_tender
- Procurement category: services
- Notice ID: 980c7783-06ac-406c-b45e-5534d012959a-263940
- OCID: ocds-b5fd17-17cdba19-d410-4266-86fc-a52e29b6c01e

## Description

The 'Workflow Optimisation' scheme is one of the ways Brent CCG is continuing to support Primary Care practices in delivering the General Practice Forward View and the 10 High Impact Actions\. This scheme looks at the 4th High Impact Action 'Productive Workflow' and looks at focusing on managing clinical correspondence more effectively, which will ultimately develop the GPs workforce administrative teams\. The volume of clinical correspondence received by practices has increased over recent years and unfortunately appears to be continuing to increase\. This is one of the contributing factors that is affecting clinical time and therefore, by managing correspondence and optimising workflow more efficiently and effectively we can look at delivering significant reductions where there are large amounts of correspondence reaching the GP's desks and have potential of 'releasing clinical time'\. As specified in the GPFV, to release clinical time will involve time in training and developing the Practices workforce\. Developing the workforce will not only help retain staff but also improve their job satisfaction\. It is essential that this scheme ensures that the workflow is accurate and has overarching robust governance in place to support consistent coding/updating of medical records\. Additional information: Potential Bidders, intending to participate through the procurement process are now invited to register an interest and access the procurement documents via the electronic procurement portal EU-Supply available at https://nhssbs\.eu-supply\.com\. Once you have logged into the EU-Supply Portal, SEARCH FOR TENDER REFERENCE 33547 \(Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme\)\*\*The DEADLINE for submissions of ITT responses for which Bids must be submitted through the EU-Supply Portal, is 12 noon on 7th January 2019\*\*\. Registration on EU-Supply is FREE and the attached EU-Supply - Quick User Guide will be helpful\. If you need technical support on the EU-Supply Portal, please contact the EU-Supply Helpdesk on 0800 840 2050 or support@eu-supply\.com\.

## Related contract awards

- [Bluecat Renewal 25 - SBS24-117](/contracts/ocds-b5fd17-baa92a32-a1a2-4b50-89ed-47f8ad8abe7c): NHS Shared Business Services
- [HPE Server Hardware Warranty and Support Renewal - SBS24-073](/contracts/ocds-b5fd17-910e83d0-7ad0-4e09-af77-add06d333d5b): NHS Shared Business Services
- [SBS23-061 - NCHC - Cardiac Rehabilitation](/contracts/ocds-b5fd17-92079ac9-ee60-4ce9-9598-f011a7afbb18): NHS Shared Business Services

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/980c7783-06ac-406c-b45e-5534d012959a-263940)