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Contract award record

Provision of an IT Service Management ITSM

Notice details

Published
Category
services
Buyer region
London

Public buyer and contract winner

Public buyer

Cabinet Office
awarded to

Contract winner

Freshworks Inc.

Award value£361,089

  1. Awarded
    Completed
  2. Start
    Completed
  3. End
    Completed

Work description

SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

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Source: Contracts Finder · Notice 4ef91f24-10e8-4437-82cc-a1d18909046e-856934

View source notice