# Highways England - ServiceNow Target Operating Model \(TOM\) Design

> A sourced UK public sector contract award published by HIGHWAYS ENGLAND COMPANY LIMITED.

## Key facts

- Buyer: HIGHWAYS ENGLAND COMPANY LIMITED
- Supplier: [UP3 Services Limited](/suppliers/up3-services/public-sector-contract-awards)
- Award value: £110,400
- Tender value: £110,400
- Award date: 21 January 2021
- Published: 3 August 2021
- Contract start: 21 January 2021
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 0ac48c53-ffb8-49e3-bde1-2802d470913c-457377
- OCID: ocds-b5fd17-17f976e1-946e-4d0d-b5e2-ad95778b0a68

## Description

UP3 are reviewing and completing the design of the proposed TOM and will do this using the core principles of a people, process and technology methodology\. It will be a two-phased approach, with Phase 1 being design, and Phase 2 an 8-week Pilot of the new operating model Additional information: Name of Framework G-Cloud 12

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0ac48c53-ffb8-49e3-bde1-2802d470913c-457377)