# Expert Services Partner Transition

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: Anana
- Award value: £3,262,339
- Tender value: £3,262,339
- Award date: 30 September 2022
- Published: 9 May 2023
- Contract start: 30 September 2022
- Contract end: 29 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 4370559c-5480-4db9-a2ac-ee01a2330338-643083
- OCID: ocds-b5fd17-182346bc-e83b-45d9-bb45-22090b933535

## Description

Provision of cloud contact centre implementation, transition, configuration and enhanced support services\.

## Related contract awards

- [Skills England Private Providers of Training : An Exploratory Study](/contracts/ocds-b5fd17-a9e20152-9d09-4918-8a1d-61bba77afb7b): Department for Work and Pensions
- [Jobs and Career Services Call-Off Contract](/contracts/ocds-b5fd17-92d60819-56ee-4a43-8974-76c8bf9e7fec): Department for Work & Pensions
- [Experiences of applying for and receiving Attendance Allowance](/contracts/ocds-b5fd17-46627cd0-588f-4732-86c1-0bdd6e52ae5b): Department for Work and Pensions
- [GB-glasgow: Telecom Support Services](/contracts/ocds-b5fd17-27102bb6-9710-4f34-9a7c-a890658cc638): The Student Loan Company
- [GB-glasgow: Session Initiation Protocol \(SiP\) Support Services](/contracts/ocds-b5fd17-e04a0c01-1c92-4ffc-ab8e-117067da206c): Student Loan Company

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4370559c-5480-4db9-a2ac-ee01a2330338-643083)