# IT Service Management Tool

> A sourced UK public sector contract award published by British Transport Police.

## Key facts

- Buyer: [British Transport Police](/buyers/british-transport-police/contract-awards)
- Supplier: [FRESHWORKS TECHNOLOGIES UK LIMITED](/suppliers/freshworks-technologies-uk/public-sector-contract-awards)
- Award value: £108,000
- Tender value: £108,000
- Award date: 2 November 2020
- Published: 21 July 2021
- Contract start: 1 December 2020
- Contract end: 30 November 2021
- Stage: awarded
- Procurement category: goods
- Notice ID: 86dc5081-5819-4296-ad6a-cff5f6f68f9f-453337
- OCID: ocds-b5fd17-189b263b-1d32-467b-9e5a-d0fbb875f82a

## Description

IT Service Management Tool

## Related contract awards

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- [ORT0173 CCTV RIS 3 Telent](/contracts/ocds-b5fd17-6083ef6d-0a21-4407-a444-1bfdf9360140) — National Highways Limited
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/86dc5081-5819-4296-ad6a-cff5f6f68f9f-453337)
