# Automated Switchboard &amp; Voicemail Services Renewal

> A sourced UK public sector contract award published by York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police.

## Key facts

- Buyer: York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
- Supplier: [NETCALL TECHNOLOGY LIMITED](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £36,450
- Tender value: £36,450
- Award date: 28 July 2025
- Published: 13 October 2025
- Contract start: 5 December 2025
- Contract end: 4 December 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 84035a1b-cd40-4efe-a10c-ebf54bf9865b-867932
- OCID: ocds-b5fd17-191c5081-b0e3-40c4-af00-b0f0a7eab097

## Description

To cover the next 12 months whilst decisions on pending changes within the organisation are being planned\. NYP already acquire this product from Netcall, which is integrated in BAU\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/84035a1b-cd40-4efe-a10c-ebf54bf9865b-867932)
