# Contact Centre Technology Maintenance & Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [HM Land Registry](/buyers/hm-land-registry/contract-awards)
- Contract winner: [Softcat Plc](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £1,999,537
- Tender value: £3,300,000
- Award date: 2 August 2024
- Published: 21 July 2026
- Contract start: 14 October 2024
- Contract end: 14 July 2027
- Stage: awarded
- Procurement category: services
- Notice ID: c267587f-93cd-4a79-9c22-f7d698a9ecfa-907491
- OCID: ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4

## Description

Maintenance and support of Contact Centre Systems\. Route to market CCS Framework RM6100 Technology Services 3, Lot 3a Operational Services - End User Services \+ 9 month extension invoked

## Related contract awards

- [Security Operations Centre Services](/contracts/ocds-b5fd17-c2fdb78d-5090-4402-819a-f66c7a45ea03): HM Land Registry
- [SCS1 Recruitment HMLR701242](/contracts/ocds-b5fd17-f4871600-9e96-480f-95d4-cf5d82c87042): HM Land Registry
- [HMLR701028 - SCS1 Recruitment](/contracts/ocds-b5fd17-19842d2f-8c3c-4128-b88f-085685ac2783): HM Land Registry
- [DDaT26245 - Cloud Security Subscription](/contracts/ocds-b5fd17-831b0b96-b736-477f-9518-ccc4e5c24035): UK SHARED BUSINESS SERVICES LIMITED
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c267587f-93cd-4a79-9c22-f7d698a9ecfa-907491)