DAO New Qualification Management System (QMS)

The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand.

The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides:

- Governance control - Qualification development and management - Centre control - Digital certification

DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres.