# Provision of UK Customer Satisfaction Index Report - Extension

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Driver & Vehicle Licensing Agency](/buyers/driver-vehicle-licensing-agency/contract-awards)
- Contract winner: INSTITUTE OF CUSTOMER SERVICE
- Award value: £16,600
- Tender value: £16,600
- Award date: 2 August 2021
- Published: 24 May 2022
- Contract start: 2 August 2021
- Contract end: 1 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: bdbbc7ee-5d32-4629-9e93-5881745f075d-535148
- OCID: ocds-b5fd17-1a02741c-a343-4f7e-8a5d-3a1f7f73437d

## Description

Option to extend on Contract PS/21/01 \(1\+1\+1\) First option taken up extending the contract to 1 Aug 2023 Additional information: Extension of Contract PS/21/01

## Related contract awards

- [Provision of ICT Health Checks](/contracts/ocds-b5fd17-67e4d5aa-476c-4c08-8ec7-b9164684d667): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of a Cheque and postal order Courier Service](/contracts/ocds-b5fd17-e2316917-12e2-457b-b399-148767f6e733): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-b408daf6-1802-4962-bfab-3e80ab6e4b7d): DRIVER & VEHICLE LICENSING AGENCY
- [HMLR701029 - Membership for the Institute of Customer Service](/contracts/ocds-b5fd17-995b03e6-441f-4f81-b2a6-68364f315514): HM Land Registry
- [Institute of Customer Services Membership](/contracts/ocds-b5fd17-413ae638-206e-4712-8fe6-77f9826b8b9a): UK Hydrographic Office
- [Membership of Institute of Customer Service](/contracts/ocds-b5fd17-e05a01b3-db29-45d6-946a-216b1e8c5797): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bdbbc7ee-5d32-4629-9e93-5881745f075d-535148)