# Contact Centre Platform and Telephony

> A sourced UK public sector contract award published by Lincolnshire County Council.

## Key facts

- Buyer: [Lincolnshire County Council](/buyers/lincolnshire-county-council/contract-awards)
- Supplier: [CHARTERHOUSE VOICE &amp; DATA LTD trading as 'Symity'](/suppliers/symity/public-sector-contract-awards)
- Award value: £2,000,000
- Tender value: £2,000,000
- Award date: 12 September 2022
- Published: 12 October 2022
- Contract start: 23 September 2022
- Contract end: 22 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: dc8c8179-7e07-487b-a679-8918d17fd9ae-580098
- OCID: ocds-b5fd17-1aa81ce6-f445-4754-bd59-4ff7259f8130

## Description

Contract for the provision of contact centre digital platform and direct routing telephony services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dc8c8179-7e07-487b-a679-8918d17fd9ae-580098)
