# Income Officer x6

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Sandwell Metropolitan Borough Council](/buyers/sandwell-metropolitan-borough-council/contract-awards)
- Published: 15 February 2019
- Planned start: 25 February 2019
- Planned end: 20 May 2019
- Stage: open_tender
- Procurement category: services
- Notice ID: c32ab59d-c679-44ac-b8db-364f99044624-270207
- OCID: ocds-b5fd17-1ad3197a-ede1-47d1-8d55-311b4a9dee0d

## Description

Income Officer x 6 Sandwell MBC are seeking to appoint 6 Income Officers Location: Based at Court House, West Bromwich Key skills required for this role: • Debt management or arrears recovery experience • Experience of dealing with vulnerable customers and customers who have complex/multiple needs • Knowledge of the legal framework for the recovery of housing related debt and good practice • Good telephone manner • Customer facing experience • Agency workers will be required to work 37 hours per week and the working hours are Monday to Thursday 9\.00am to 5\.30pm and Friday is 9\.00am to 5\.00pm\. Start date: as soon a possible 12 week contract for 37 hours per week Pay rate: E26 = £12\.37 per hour to worker Contract type: Agency Please Note: Job Description and Personnel Specification attached, which also provides more information about the role Closing date to be Tuesday 19 February at 5pm\. Please Note: Job Description and Personnel Specification attached, which also provides more information about the role Agencies to send over a CV, 2x up to date references and also a copy of their Terms and Conditions\. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost\.co\.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal\. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents\. To submit a quotation you will be required to 'Opt In'\. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the \`Guidance for Suppliers\` section of the website\. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal\. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810\. Closing date: Tuesday 19 February 2019 at 17:00hrs Additional information: Is a Recurrent Procurement Type? : No

## Related contract awards

- [Transformation Managed Service Provider - AWARD](/contracts/ocds-b5fd17-70979b33-b389-4e56-a5cf-fb421ebc3674): Sandwell Metropolitan Borough Council
- [Refurbishment of Existing KS2 toilets and New Resource Room, Temple Meadow School, - AWARD](/contracts/ocds-b5fd17-58e0038e-ec39-41e4-bb76-f9c0e757034f): Sandwell Metropolitan Borough Council
- [Media Workshop - AWARD](/contracts/ocds-b5fd17-799a0b55-a042-4e77-9fcc-a33d7ade82af): Sandwell Metropolitan Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c32ab59d-c679-44ac-b8db-364f99044624-270207)