# Supply of customer feedback platform

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Flagship Housing Group](/buyers/flagship-housing-group/contract-awards)
- Published: 1 February 2019
- Planned start: 1 March 2019
- Planned end: 29 February 2020
- Stage: open_tender
- Procurement category: goods
- Notice ID: 0856b5c6-a4a3-4f78-ac61-72919bddb1d1-267151
- OCID: ocds-b5fd17-1b87c598-7388-4e50-b1d1-432e5ab91d37

## Description

Flagship Group invites you to submit Tender for the provision of a real time platform for the collection, analysis and presentation of customer feedback to track Flagship Group's customer journey and interactions across multiple touchpoints along with an annual NPS relationship survey\. Flagship Group would be looking for a solution to be in place by 1st March 2019 for one year plus optional three extension periods of one year each at Flagship Group discretion\.

## Related contract awards

- [2025-10 Building Works, Supplies & Services including specialists and consultancy](/contracts/ocds-b5fd17-ab3c0170-9c29-4c9f-a06f-2c6c86ab90a8): Flagship Housing Group
- [2025\.07 - Vehicles and associated supplies & services](/contracts/ocds-b5fd17-113c43bb-5e0b-4357-9e45-5570c9ddbf8e): Flagship Housing Group
- [Retrofit Surveyors & Assessors Framework](/contracts/ocds-b5fd17-5e1471a8-4651-4cec-9991-49d20e5d9868): Flagship Housing Group

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0856b5c6-a4a3-4f78-ac61-72919bddb1d1-267151)