# Customer Relationship Management Tool for BCP Leisure Centres

> A sourced UK public sector contract award published by Bournemouth Christchurch and Poole Council.

## Key facts

- Buyer: [Bournemouth Christchurch and Poole Council](/buyers/bournemouth-christchurch-and-poole-council/contract-awards)
- Supplier: [Gladstone MRM Ltd](/suppliers/gladstone-mrm/public-sector-contract-awards)
- Award value: £146,208
- Tender value: £146,208
- Award date: 29 February 2024
- Published: 29 February 2024
- Contract start: 1 March 2024
- Contract end: 28 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: c948b9f1-76c3-4718-93f3-632d8851c701-727620
- OCID: ocds-b5fd17-1bacddbe-5d6a-4e1b-952c-515518c63ac4

## Description

Customer Relationship Management cloud software product which is used for online services including payment services, booking fitness sessions, and new memberships\. This contract is for the use of Gladstone Leisure Management software - Leisure Centre Management software used by Two Riversmeet and Bournemouth Indoor Bowls Centre \(BIBC\), Dolphin Leisure Centre, Rossmore Leisure Centre and Ashdown Leisure Centre\. Under this agreement each Leisure Centre will have an individual site licence that includes 6 logins\. Following configuration, all Leisure Centres will be moved to the Gladstone 360 product to ensure consistency across all sites\. Contract award via the CCS G-Cloud 13 Framework\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c948b9f1-76c3-4718-93f3-632d8851c701-727620)