# Customer Experience - Digital Champions

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [SOUTHAMPTON CITY COUNCIL](/buyers/southampton-city-council/contract-awards)
- Tender value: £30,000
- Published: 24 February 2021
- Planned start: 31 March 2021
- Planned end: 30 March 2022
- Stage: open_tender
- Procurement category: services
- Notice ID: 785e173e-628d-4ce8-8aae-1b5f0e2452df-415319
- OCID: ocds-b5fd17-1c141b61-9233-4e91-8a6e-6423ee7ded47

## Description

The service we are looking to purchase has three key elements: • To support us with our digital inclusion goals and create a network of customer-focused digital champions that can feed into ongoing service design and improvements by supporting customers to access more digital services • Provide us with a learning solution that can flex to meet the varying needs of our customers and our current ways of working • Support to help and advise as we undergo our digital inclusion programme This will have a contract length of 1\+1\+1\.

## Related contract awards

- [Media Monitoring Platform](/contracts/ocds-b5fd17-ad1d8984-8bce-44e2-928a-89a83e52d1a6): Southampton City Council
- [External Room Bookings for Leadership Essentials Programme](/contracts/ocds-b5fd17-c8db069e-91cd-406f-bab1-614e895eabd2): Southampton City Council
- [Provision of an E-Procurement and Contract Management System \(Proquro\)](/contracts/ocds-b5fd17-ea6d8319-378a-4e58-98d2-c4dd435bfa78): Southampton City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/785e173e-628d-4ce8-8aae-1b5f0e2452df-415319)