# DDaT21223 - Telephony Resilience Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: SCB GLOBAL LTD
- Award value: £80,679
- Tender value: £80,679
- Award date: 1 April 2021
- Published: 12 April 2021
- Contract start: 1 April 2021
- Contract end: 30 April 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 31a1378d-a754-49eb-9301-99a9462d8ec8-427669
- OCID: ocds-b5fd17-1c58fdb5-2632-4705-92e4-29462fcce9dc

## Description

\*\*\* Please note this is an Award Notice, not a Call for Competition \*\*\* This award is for the provision of support for telephony as a service, requiring ongoing support for UK SBS's SIP Trunk Managed Service which covers Call Centres and the telephony Service\. This is to include Active and Standby as well as cover call charges\. This award was made through G-Cloud 12 Framework Agreement \(RM1557\.12\)

## Related contract awards

- [CSP26349 - Administrator](/contracts/ocds-b5fd17-cc107831-0177-4df2-9a6c-489fcb9abb4c): UK SHARED BUSINESS SERVICES LIMITED
- [GSS24097 Administrator](/contracts/ocds-b5fd17-6b11221d-b0b1-4fe1-897b-9c193ab368bf): UK SHARED BUSINESS SERVICES LIMITED
- [CSP26110 - Management Accountant](/contracts/ocds-b5fd17-539f0e11-0ca2-463c-8401-0be7696f241e): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS CC24016 - SIP Trunks and DDI Numbers](/contracts/ocds-b5fd17-6b439eed-7fc9-4116-9e52-834bd43bd771): UK SHARED BUSINESS SERVICES LIMITED
- [Resilient Cloud Hosted Telephony Service](/contracts/ocds-b5fd17-a6c11f89-195a-4b3a-b8fb-d2e6d646d714): UK SHARED BUSINESS SERVICES LIMITED
- [UK SBS IT18028 SIP-Based Digital Telephony expansion for NERC-BGS](/contracts/ocds-b5fd17-743623e7-9503-4787-807f-252b9b5d562d): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/31a1378d-a754-49eb-9301-99a9462d8ec8-427669)