# Provision of a Corporate Automatic Call Distribution System & Associated Services

> A sourced UK public sector contract award published by Leicester City Council.

## Key facts

- Buyer: [Leicester City Council](/buyers/leicester-city-council/contract-awards)
- Supplier: [Amillan Limited](/suppliers/amillan/public-sector-contract-awards)
- Award value: £1,000,000
- Tender value: £1,000,000
- Award date: 26 March 2018
- Published: 31 March 2018
- Contract start: 1 April 2018
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 2624e234-eaa4-47ce-a666-d65c2fb2c593-208632
- OCID: ocds-b5fd17-1c6ada5b-619b-4db9-9723-0868ad8d319f

## Description

Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system\. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs\. The system will need to integrate with the Council's Microsoft Lync telephony system\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2624e234-eaa4-47ce-a666-d65c2fb2c593-208632)