# NGO Guardian and Enquiries Management System

> A sourced UK public sector contract award published by Care Quality Commission.

## Key facts

- Buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Supplier: [KAINOS WORKSMART LIMITED](/suppliers/kainos-worksmart/public-sector-contract-awards)
- Award value: £517,013
- Tender value: £517,013
- Award date: 17 December 2024
- Published: 20 January 2025
- Contract start: 8 November 2024
- Contract end: 7 November 2032
- Stage: awarded
- Procurement category: services
- Notice ID: fbed4d8b-e5a5-48d3-bbaf-2f0fe47711c6-818488
- OCID: ocds-b5fd17-1c78271b-78b5-4ecb-a7ed-a38e21e59b5e

## Description

This is a Contract Award Notice\. The Care Quality Commission \(CQC\) on behalf of National Guardian Office \(NGO\) requires a new enquiries/case management solution \(based on MS Dynamics 365\) to fulfil four main business functions: 1\. Log and Process Day to day Enquiries Management 2\. Provide Guardians Registration Portal 3\. Upload Registered Guardians Details to NGO Website 4\. Anonymised Data Sets This procurement was undertaken through the CCS Software Design and Implementation Services Agreement \(RM6193\), following the Further Competition process\. The Contract is awarded for a total period of 96 months\. Total Awarded Value is maximum of all charges including all optional contract extensions\. Contract Reference: CQC NGO 018

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fbed4d8b-e5a5-48d3-bbaf-2f0fe47711c6-818488)