# UK SBS SSADDaT19064 NERC Oracle Advanced Customer Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [Oracle Corporation UK Limited](/contract-winners/oracle-corporation-uk/public-sector-contract-awards)
- Award value: £39,025
- Award date: 14 May 2019
- Published: 23 May 2019
- Contract start: 28 May 2019
- Contract end: 27 May 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 578417fa-514d-46eb-8b7e-a7b91e2a17a8-291254
- OCID: ocds-b5fd17-1d12b0b1-c26c-457f-af00-08cc6a96461b

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* UK Research and Innovation \(UKRI\) have purchased Oracle Advanced Customer Support \(ACS\)\. The ACS agreement is tailored to UKRI specific requirements\. ACS is not a "one fits all" solution but gives UKRI a collaborative end-to-end service from a provider that is expert in UKRI system configuration, priorities and timescales\. This contract has been awarded via a Single Source Action in line with Public Contracts Regulations \(2015\) regulation \(32\)\(5\)\(b\)\.

## Related contract awards

- [DDaT26444 - Software licenses](/contracts/ocds-b5fd17-f38f15c8-8038-485f-8882-59bc0fa910b2): UK SHARED BUSINESS SERVICES LIMITED
- [UKRI Penetration Testing Services](/contracts/ocds-b5fd17-02ab3ede-3735-4f6d-a280-5b5eea766387): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT25423 UKRI Cloud-based collaboration and Communication platform](/contracts/ocds-b5fd17-9383e68f-2817-4296-a0b4-4d1360a72331): UK SHARED BUSINESS SERVICES LIMITED
- [Oracle Aconex Connected Cost Primavera 6 OPC Virtual Desktop](/contracts/ocds-b5fd17-8573b533-216b-4a4b-94fe-b32fc41d92ef): NHS England
- [Oracle Premier Support Renewal](/contracts/ocds-b5fd17-d8b7238b-ee80-487e-99a2-29f4799268fa): NHS Business Services Authority
- [Class Support](/contracts/ocds-b5fd17-693ddab7-341e-413f-b36f-1c9169982644): STUDENT LOANS COMPANY LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/578417fa-514d-46eb-8b7e-a7b91e2a17a8-291254)