# TC1024 - Neighbourhood Services Case Management System

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Manchester City Council](/buyers/manchester-city-council/contract-awards)
- Tender value: £428,000
- Published: 12 September 2019
- Planned start: 2 February 2020
- Planned end: 1 February 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: fc830bb4-a520-4b4b-9a79-3cddf1c9dd77-313557
- OCID: ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a

## Description

Manchester City Council is prepared to receive tenders for Provision of Neighbourhood Services Case Management requirements which will be subject to the information, specification and tender package enclosed\. The Initial Contract term will be for 3 years with the option to extend for up to an additional 2 years\. The 3 year contract term will commence following successful implementation of the solution \(i\.e\. 'Go-Live'\)\. The new case management system should allow the following business capabilities: - Case Management - CRM and collaboration - Document Management and Reporting - Mobile Technology - Resource Management - System Integration - Programme Management

## Related contract awards

- [P-1042- Wilbraham Road Streets for All \(feasibility\)](/contracts/ocds-b5fd17-bac02167-a218-4ec9-b4b3-62e0d6865b1f): Manchester City Council
- [P-0907 Wilmslow Road Cyclops](/contracts/ocds-b5fd17-f241db81-eb35-4e45-9b86-4a5ae4cc7cee): Manchester City Council
- [P-0913 - 210936H Peter Street and Quay Street- Streets for All](/contracts/ocds-b5fd17-350a41ef-5fea-4ca6-8c9d-1683a68715d3): Manchester City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fc830bb4-a520-4b4b-9a79-3cddf1c9dd77-313557)